Service business CRM and field workflow

Manage cleaning, pest control, repair, and field service jobs on WhatsApp.

Waflo helps service teams capture enquiries, send quotes, schedule visits, remind customers, manage job status, collect reviews, and trigger repeat service reminders.

For cleaning companies, pest control, appliance repair, maintenance, and home service teams

Quick

quote follow-ups

Live

job status

Repeat

service reminders

Live WhatsApp flow

Service Business assistant

Welcome to Service Business. How can we help you today?
I want to know price and book a slot.
Sure. I can collect details, confirm availability, and send updates on WhatsApp.
WhatsApp CRM inbox
Automation flows
GST quotes and invoices
Customer segments

Leads come from WhatsApp, calls, and ads but follow-up is inconsistent.

Quotes are sent manually and not tracked properly.

Repeat services like pest control, AC service, and deep cleaning are forgotten after completion.

Workflow

From first WhatsApp message to repeat customer.

01

Capture the job request

Save customer location, service type, property size, urgency, budget, and photos or notes.

02

Quote and schedule

Create a professional quote, send it on WhatsApp, schedule the visit, and track job status.

03

Follow up automatically

Send review requests, payment reminders, and repeat service reminders after the job is completed.

Automation ideas

Useful messages your team should not send manually.

Waflo can use normal WhatsApp text inside the 24-hour customer window, and approved templates when the window is closed.

New lead qualification flow

Quote sent and quote reminder

Visit confirmation and technician update

Invoice and payment reminder

Repeat service reminder after 30, 60, 90, or 180 days

Business outcomes

Respond to leads faster
Track quotes and jobs clearly
Recover repeat service revenue
Improve reviews and referrals

Best use cases

Pest control service reminders
Home cleaning visit scheduling
AC and appliance repair jobs
AMC and maintenance follow-ups

FAQ

Questions service business owners ask.

Can Waflo send repeat service reminders?

Yes. You can trigger reminders manually or from completed appointments and invoices, with customer-level control when a reminder should be skipped.

Can field teams use Waflo?

Yes. Teams can manage leads, notes, quotes, invoices, appointment status, and WhatsApp conversations from one place.

Ready to launch?

Start with Waflo for Service Business.

Connect WhatsApp, add your services, and start capturing customers with a practical automation workflow.

Start free trial