Ecommerce WhatsApp automation

Send order updates, abandoned cart reminders, and offers through WhatsApp.

Waflo connects with WooCommerce and helps ecommerce teams automate order updates, abandoned cart recovery, customer segments, campaigns, and repeat purchase reminders.

For WooCommerce stores, D2C brands, local ecommerce sellers, and online retail teams

Auto

order updates

Smart

cart recovery

CRM

customer tags

Live WhatsApp flow

Ecommerce assistant

Welcome to Ecommerce. How can we help you today?
I want to know price and book a slot.
Sure. I can collect details, confirm availability, and send updates on WhatsApp.
WhatsApp CRM inbox
Automation flows
GST quotes and invoices
Customer segments

Customers keep asking order status on WhatsApp.

Abandoned carts are lost because follow-up is manual.

Store customers are not segmented for repeat purchase and offer campaigns.

Workflow

From first WhatsApp message to repeat customer.

01

Connect your store

Connect WooCommerce, sync customers, tag buyers, and keep CRM updated from store activity.

02

Automate order messages

Send order placed, payment pending, shipped, completed, review, and support messages.

03

Recover and remarket

Run abandoned cart flows, product offers, customer segments, and repeat purchase nudges.

Automation ideas

Useful messages your team should not send manually.

Waflo can use normal WhatsApp text inside the 24-hour customer window, and approved templates when the window is closed.

Order placed and payment pending message

Order status update reply by order ID

Abandoned cart follow-up flow

Completed order review request

Repeat purchase and festival offer campaigns

Business outcomes

Reduce support questions
Recover abandoned carts
Build customer segments automatically
Increase repeat orders

Best use cases

Perfume and beauty ecommerce
Firecracker and seasonal sales
Food, grocery, and FMCG stores
Fashion, accessories, and gifting

FAQ

Questions ecommerce owners ask.

Does Waflo support WooCommerce?

Yes. Waflo supports WooCommerce store connection, customer sync, order status automations, and abandoned cart workflows.

Can I send abandoned cart templates?

Yes. You can use approved WhatsApp templates for messages outside the 24-hour window and normal text when the customer is inside the active window.

Ready to launch?

Start with Waflo for Ecommerce.

Connect WhatsApp, add your services, and start capturing customers with a practical automation workflow.

Start free trial