Book scans, answer test enquiries, and send report updates faster.
Waflo helps diagnostic centres handle CT, MRI, lab test, and package enquiries with WhatsApp flows, appointment scheduling, report updates, CRM, and follow-up messages.
For CT scan centres, MRI centres, labs, radiology clinics, and diagnostic networks
Fast
scan enquiry replies
Auto
booking reminders
Clear
report updates
Live WhatsApp flow
Diagnostic Centre assistant
Patients ask price, availability, preparation, and report time repeatedly.
Scan bookings are managed across calls, WhatsApp, and notebooks.
Report-ready updates and doctor referral follow-ups are not consistent.
Workflow
From first WhatsApp message to repeat customer.
Collect scan details
Capture test type, preferred date, doctor referral, patient details, and report requirement.
Confirm the booking
Send preparation instructions, slot confirmation, location, and reminder messages.
Close the loop
Send report-ready updates, review requests, and referral/corporate follow-up messages.
Automation ideas
Useful messages your team should not send manually.
Waflo can use normal WhatsApp text inside the 24-hour customer window, and approved templates when the window is closed.
CT/MRI enquiry qualification flow
Scan slot confirmation and reminder
Preparation instruction message
Report-ready notification
Doctor referral and corporate tie-up follow-up
Business outcomes
Best use cases
FAQ
Questions diagnostic centre owners ask.
Can Waflo answer common scan questions?
Yes. You can create WhatsApp flows for scan type, price/package, preparation, location, timing, and coordinator callback.
Can report updates be automated?
Yes. Report-ready messages can be sent from templates or inside the WhatsApp service window depending on the customer conversation state.
Ready to launch?
Start with Waflo for Diagnostic Centre.
Connect WhatsApp, add your services, and start capturing customers with a practical automation workflow.