Manage patient enquiries, appointments, and follow-ups on WhatsApp.
Waflo gives clinics a simple way to handle patient chats, appointment booking, reminders, reports, prescriptions, billing, and follow-up care without losing context.
For dental clinics, skin clinics, physiotherapy centres, eye clinics, and small hospitals
1 inbox
for patient chats
Auto
appointment reminders
Smart
follow-up care
Live WhatsApp flow
Clinic assistant
Patients ask for slots on WhatsApp, but the team has no shared view.
No-shows increase when reminders are sent manually.
Follow-up care, review visits, and treatment reminders are easy to miss.
Workflow
From first WhatsApp message to repeat customer.
Qualify patient requests
Capture symptoms, service type, preferred slot, branch, and doctor notes from WhatsApp.
Book and remind
Manage appointment status, reminders, no-show actions, and reschedule conversations.
Continue care
Send follow-up visit reminders, review prompts, report notifications, and patient support messages.
Automation ideas
Useful messages your team should not send manually.
Waflo can use normal WhatsApp text inside the 24-hour customer window, and approved templates when the window is closed.
Clinic welcome and service selection flow
Appointment confirmation and reminder
Follow-up visit reminder
Report ready notification
Review and feedback request
Business outcomes
Best use cases
FAQ
Questions clinic owners ask.
Can Waflo create real appointments from WhatsApp flows?
Yes. Waflo flows can capture patient details and create appointment records, so your team can see the booking inside the appointment module.
Can clinics send free text messages?
When the patient is inside the WhatsApp 24-hour service window, Waflo can send normal text. Outside that window, approved templates should be used.
Ready to launch?
Start with Waflo for Clinic.
Connect WhatsApp, add your services, and start capturing customers with a practical automation workflow.